Saturday, September 4, 2010

An Even Better User Experience

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Picture 11 First and foremost, players expect and deserve a reliable game performance. We are always open to your feedback, and the top priority for us is to fix the bugs in our game. This is why we’ve dedicated this week to have our entire team work on these issues.

On Thursday, we cleaned up a lot of bugs to improve the quality of the game. Some of these issues include cracking down on cheaters who exploited a loophole to level up infinitely in Las Vegas. We have zero tolerance for users who abuse the system to give themselves an unfair advantage. We also fixed an issue that didn’t allow some users to send or accept free gifts. Now you can send building materials to friends to upgrade casino properties and chop shops and help them finish their Challenge Mission in Mumbai.

Developers are also fixing issues with It’s On in San Juan, a new limited-time boss fight. We released It’s On In San Juan on Thursday evening. The overwhelming popularity of the event forced us to make adjustments to improve the game performance. We’ve made this our priority to ensure that the feature is reliable and ready for a full release. We will be extending the boss fight event to make sure everyone gets a chance to take down the San Juan bosses.

We have a lot of work to do and a ways to go to improve the game for our users. And we’ll continue to work towards that goal. Have a great weekend playing Mafia Wars.

http://blog.mafiawars.com/2010/09/an-even-better-user-experience.html

3 comments:

  1. For some time I warned that the novelty of the game are introduced too quickly and not sufficiently tested. For this reason, it happens that the game does not work as expected (read: only at certain number of players working properly), and after a short time, novelty is reversed, or repaired during the game.
    This is not good!
    Apart from all this is not good, nor as parallel or Facebook does not support all that, but also their novelties introduced in the same way.
    So it happens that FB can not open or load slowly or something that happens, to anyone is not clear.
    Along with that problem in that Zynga regularly brings, this challenge with the customer and the players: anger, log out, in the worst case and closing accounts.
    Someone may still need more to take care of this: from whom do you both live.

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  2. i would like to actualy see this guys in my game, not that they show up in some stupid time zone when in my place is 4 or 5 o'clock in the morning. second with feds event at least i could help my friends who had them, this time i can't do even that, i am 100% sure when i will finaly have chance to fight this guys that i will just a few hours before event will be over. zynga sucks big time, and i am so close to say goodbye to this game for good and to block all zynga games, what is 2 much is 2 much.

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  3. That's what I'm talking all the time. Put a comment in the right place, finally I'm not alone in this. So, I thank you for that.
    Regardless of the feedback is put under the name or anonymously, it can be seen here. Join us!!!

    ReplyDelete